Case Studies
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Fujitsu worked with the council to develop an ongoing IS strategy advising on the need for integration, security and authentication. As a result, the council adopted e-gif (Government Interchange Format). A crucial element of this strategy was the gradual integration of back and front office systems to enable customer Service Points to deal with a wider range of queries and transactions.

Solution Area: Outsourcing Solutions; Application Development; Client Name: The Highland Council; Region: United Kingdom;

FUHUA Logistics Solution enabled the company give its customers vast new capabilities to dynamically manage the storage of goods.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Beijing East Express Logistics Co., Ltd.; Region: China;

FUHUA Logistics Solution enabled the company give its customers vast new capabilities to dynamically manage the storage of goods.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Beijing East Express Logistics Co., Ltd.; Region: China;

Jardine Air Terminal Services Limited is a specialist ramp services company that has been in operation since the new Hong Kong International Airport opened.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Jardine Air Terminal Services (JATS); Region: Hong Kong;

Qantas, Australia's largest airline, faced a major challenge: How to accurately determine revenue on airline seats and communicate with some 36 downstream systems. For help, Doug Meagher, general manager of Qantas' IRIS program, turned to Fujitsu's consulting services.

Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Qantas; Region: Australia; United States;

Industry: Financial Services; Solution Area: Application Development; Client Name: RCBC; Region: Philippines;

Leading Iberian banking group Banc Internacional/Banca Mora adopted Fujitsu’s Interstage Application Server to migrate its operational business channels to an extensible multichannel solution.

Industry: Financial Services; Solution Area: Business Intelligence; Region: France; Spain;

In order to build a (better) Customer Intelligence, ING was looking for specialised competencies to support its overall process of Customer data collection, analysis and pertinent findings according to the Bank’s overall marketing objectives and to help them to set-up the adequate underlying tools and techniques. Fujitsu Services was appointed to support the Bank in the design, development and implementation of specialized data marts, while ensuring progressive knowledge transfer to the Bank CI team.

Industry: Financial Services; Solution Area: Business Intelligence; Data Warehousing; Region: Belgium;

MIKIMOTO Co., Ltd, which widely distributes high quality pearl products, including jewelry and gifts, built an "Open DB system". This system enables end users to exploit accumulated data in the core system database. They are trying to realize strategic business by establishing an environment where information is available for unlimited analysis. Symfoware Navigator was adopted as the core system. Its high usability provides end users with an advanced end user computing environment.

Industry: Retail/Wholesale; Solution Area: Business Intelligence; Client Name: MIKIMOTO Co., Ltd; Region: Japan;

One of the world’s largest financial institutions chose Interstage Business Process Manager as the workflow component in their Wealth Management division’s automated new account process.

Industry: Financial Services; Solution Area: Business Process Management; Client Name: Banking Industry; Region: United States;

Interested in understanding how to achieve the maximum value from its technology-related strategic initiatives, the City of Edmonton partnered with Fujitsu to implement EVM into all of its governance processes.

Industry: Government; Solution Area: Business Process Management; Client Name: City of Edmonton ; Region: Canada;

Target (www.targetgroup.net) provides market-leading consumer finance solutions to a blue-chip client base of international banks, finance houses and utility providers. With offices throughout the United Kingdom, it has over 25 years experience in a rapidly changing, competitive market place. It helps its customers to achieve competitive advantage in the areas of mortgage and unsecured loan origination, customer/accounts servicing and debt management.

Industry: Diversified Services; Solution Area: Business Process Management; Client Name: Interwoven; Region: North America; Europe; Asia; Australasia;

Hoya Corporation was established as a specialized manufacturer of optical glass over 60 years ago. Its Eye Care division manufactures eyeglasses, contact lenses, and eyesight-measuring equipment.

Industry: Manufacturing; Solution Area: Business Process Management; Client Name: Hoya Corporation; Region: Japan;

Nifty Corporation has provided network services to PC users in Japan for the past 15 years—even before the Internet became widely used—and greatly contributed to the spread of the Internet in that country. Now the leading Japanese Internet Service Provider (ISP), Nifty delivers email, freeware/shareware, and information services to over 5 million subscribers.

Industry: Telecommunications; Solution Area: Business Process Management; Client Name: Nifty Corporation; Region: Japan;

Cardnet, a provider of services to Japan’s credit card industry, used Fujitsu’s Interstage Application Server and Interstage Development Suite to develop a next-generation payment infrastructure.

Industry: Financial Services; Solution Area: Business Process Management; Region: Japan;

The new PRIMERGY and MySAP SRM purchasing information system has greatly reduced the cost of indirect material’s procurement and successfully improved business application efficiency

Industry: Manufacturing; Solution Area: Business Process Management; Client Name: Kirin Brewery Co.,LTD.; Region: Japan;

Korea’s Sogang Language Program built an integrated system based on Fujitsu’s Interstage Application Server, to centralize management of its 40-plus franchise language schools.

Industry: Education; Solution Area: Business Process Management; Client Name: Sogang Language; Region: Korea;

Target (www.targetgroup.net) provides market-leading consumer finance solutions to a blue-chip client base of international banks, finance houses and utility providers. With offices throughout the United Kingdom, it has over 25 years experience in a rapidly changing, competitive market place. It helps its customers to achieve competitive advantage in the areas of mortgage and unsecured loan origination, customer/accounts servicing and debt management.

Industry: Financial Services; Solution Area: Business Process Management; Client Name: Target Group; Region: United Kingdom;

With the help of Interstage Business Process Manager, Electricity Company Unphased by New Legislation

Industry: Energy & Utilities; Solution Area: Business Process Management; Client Name: Epcor Utilities Inc ; Region: North America;

South Korea’s Youngnam University used Fujitsu’s Interstage Application Server to build a swift and robust new web-based course-registration system for its 35,000 students.

Industry: Education; Solution Area: Business Process Management; Client Name: Youngnam University ; Region: Korea;

An Post is the national postal service for Ireland and is owned by the Irish government. Fujitsu provides An Post with application outsourcing services to enhance the functionality and ensure the long-term reliability of the Staff Remuneration and Administration Management System (STREAMS).

Industry: Government; Solution Area: Business Process Management; Client Name: An Post; Region: Ireland;

Founded in 1905 primarily to export butter, Valio is now the biggest dairy business in Finland, processing and marketing over 1,000 milk, dairy and other food products, and also a world-class pioneer in developing functional foods. The company is owned by 22 co-operative dairies and 11,800 dairy farms and employs over 4,000 people.

Industry: Retail/Wholesale; Solution Area: Business Process Management; Client Name: Valio; Region: Finland;

After AXA Belgium, a member of AXA Group that targets insurance and asset management, merged with Royale Belge, it had to eliminate redundant procedures and reorganize how it manages underwriting and claims processes. Fujitsu was called on to establish an electronic document management system as well as an extranet/internet for brokers and clients with differing IT diffusion needs.

Industry: Insurance; Financial Services; Solution Area: Business Process Management; Client Name: AXA Corentin; Region: Belgium;

The EduTech 2000 project represents a bold initiative by the government of Barbados to place technology in the hands of the stakeholders in education. To this end, the ministry procured from Fujitsu the central office core system that would be the backbone and driver of the management and distribution of software from the Ministry headquarters to the schools.

Industry: Education; Solution Area: Business Process Management; Client Name: Barbados Ministry of Education; Region: Caribbean;

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: Bank of Spain; Region: Spain;

"Seeing is believing"
It is one thing to promote a smooth approach to systems downsizing but quite another to convince a customer it will work. Especially one used to risk management like a credit company. But that is what Computer Business Company Limited, a major supplier of credit solutions, did with help from Fujitsu's Platform Solution Center.
Successful validation testing under actual environmental conditions, using the proposed PRIMERGY and ETERNUS equipment and specific tools, successfully convinced the clients that system downsizing was indeed possible and practical.

Industry: Financial Services; Diversified Services; Solution Area: Financial Solutions; Client Name: Computer Business Company Limited; Region: Japan;

The Nuremberg-based data center of Rechenzentrale Bayerischer Genossenschaften eG (rgb) for Bavarian people's and cooperative banks has significantly expanded its capacity in the UNIX arena and installed two high-end PRIMEPOWER 2000 servers to support their growing computing demands.

Industry: Diversified Services; Solution Area: Financial Solutions; Client Name: Rechenzentrale Bayerischer Genossenschaften eG (rbg) ; Region: Germany;

Integrated management of large-scale network systems encompassing everything from mainframes to banking terminals

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: The Hokuriku Bank, Ltd.; Region: Japan;

An online transaction system for government bonds must be extremely safe and must be able to process large amounts of data at high-speed. Yensai.com Co., Ltd, a securities company that provides Japan's first government bond online transaction multi-dealer system, adopted Symfoware Server Enterprise Extended Edition with Symfoware Server Parallel Cluster option for its core database, combining high-speed processing with a high level of safety.

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: Yensai.com Securites Co., Ltd; Region: Japan;

Fujitsu España Services. S.A, is presenting to the Bank of Spain to assist in the implementation of the Master Plan for adoption of XBRL™ within its organization is based on the development of XBRL™ infrastructure services, developed in both .Net and in Java technology.

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: Bank of Spain; Region: United Kingdom;

Fujitsu’s track record and customer references in the self-service sector persuaded “la Caixa” to sign a three-year alliance with Fujitsu for integrated support and management of the ATM network.

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: la Caixa; Region: United Kingdom;

AIC decided to implement a new technology infrastructure that would support the introduction of a new range of business services with a vision to fundamentally enhance both NCB's office and channel operations as well as make a bold statement to the market that the image of the bank had been restored.

Industry: Financial Services; Solution Area: Systems & Network Management; Database Management; Financial Solutions; Client Name: National Commercial Bank of Jamaica; Region: Caribbean;

The Queensland Police Service (QPS) needed a single new information system to better realise its vision of a professional police service, dedicated to excellence and committed to working in partnership with the people of Queensland to enhance their safety and security.

Industry: Government; Solution Area: Content Management; Client Name: Queensland Police Service; Region: Australia;

This is a test version of a system for computerizing applications and notifications from individuals and companies to government offices, devised with the goal of reducing the workload of the applicant and improving the efficiency and speed of government office review procedures.

Industry: Government; Solution Area: Content Management; XML/Web Services; Security Solutions; Region: Japan;

Cheltenham and Gloucester has been using document imaging technology since the 1980s to capture, store and retrieve the large volume of documents used to support its mortgage business. After an extensive supplier evaluation, C&G chose Fujitsu to design and implement the new document imaging system

Industry: Financial Services; Solution Area: Content Management; Client Name: Cheltenham and Gloucester; Region: United Kingdom;

The introduction of XML in disclosure systems has drastically reduced the time and workload entailed in procedures for disclosing information.

Industry: Financial Services; Solution Area: Content Management; XML/Web Services; Client Name: Osaka Securities; Region: Japan;

This system is capable of performing all tasks involved in managing documents used in the insurance business, from document creation to publication.

Industry: Insurance; Solution Area: XML/Web Services; Content Management; Client Name: Mitsui Sumitomo Insurance; Region: Japan;

Industry: Financial Services; Solution Area: Customer Relationship Management; Client Name: Banco de Oro (BDO); Region: Philippines;

ZOSHINKAI PUBLISHERS Inc. efficiently built a new system using Symfoware Server and Symfoware Navigator that searches for potential customers who are interested in online study. The purpose was to extract potential target customers accurately from huge amounts of data accumulated in the core system's database. Accurate extraction of data not only improved the efficiency of direct mail, but reduced the cost of direct mail by accurately estimating beforehand the number of copies of brochures needed.

Industry: Education; Solution Area: Customer Relationship Management; Client Name: ZOSHINKAI PUBLISHERS Inc.; Region: Japan;

Charle Corporation had already built a data warehouse (DWH) but, after a review, had determined to replace it. The replacement system provided what can only be described as ideal results in terms of response time and usability. The product that made this possible was Symfoware, Fujitsu’s database and business intelligence platform. Applying Symfoware not only enabled Charle to replace its existing DWH, but also to integrate the separate databases that existed for each application, at a stroke reducing both the workload and the cost of operations.

Industry: Retail/Wholesale; Solution Area: Data Warehousing; Client Name: CHARLE Co., Ltd; Region: Japan;

In order to build a (better) Customer Intelligence, ING was looking for specialised competencies to support its overall process of Customer data collection, analysis and pertinent findings according to the Bank’s overall marketing objectives and to help them to set-up the adequate underlying tools and techniques. Fujitsu Services was appointed to support the Bank in the design, development and implementation of specialized data marts, while ensuring progressive knowledge transfer to the Bank CI team.

Industry: Financial Services; Solution Area: Business Intelligence; Data Warehousing; Region: Belgium;

Chicago's Largest Independent Food Distributor Standardizes on Fujitsu PRIMEQUEST® and PRIMERGY® Servers and ETERNUS® Storage for Mainframe Reliability and Redundancy

Industry: Food & Beverage; Retail/Wholesale; Solution Area: Database Management; Client Name: Anthony Marano Company; Region: United States;

Seeing a gap in the Market, leveraging IT better that your competitors, and moving off legacy UNIX equipment onto Linux and Windows, is not a challenge undertaken lightly. But like the good tour operator they are Sejoong Namo Tour put the package together. A well managed, virtualized, consolidated and scalable PRIMEQUEST environment, which meet their needs and reduced their costs.

Solution Area: Database Management; Region: Korea;

In the Multiplex Cinema industry, there are many competitive service providers offering superior amenities and enhancing their services and facilities. As a major system integrator in Japan, DAIKO DENSHI TSUSHIN, LTD. provides Multiplex Cinemas systems including Internet based ticket reservation systems through its Application Service Provider(ASP) services. To assure high service quality to theater owners and audiences, SPARC Enterprise T2000 and T1000 UNIX servers combined with Solaris, were chosen as server platforms.

Solution Area: Database Management; Region: Japan;

First American Real Estate Solutions chose Fujitsu PRIMEPOWER server solutions to drive a massive Oracle database and improve its data center performance and reliability to support an aggressive corporate growth strategy.

Industry: Insurance; Solution Area: Database Management; Region: United States; Canada;

A low cost, high availability system achieved with Linux on PRIMERGY.
Fujitsu’s advanced technology, expertise and Global Alliance with RedHat Corporation removed the worries from Linux migration.

Industry: Electronics; Solution Area: Database Management; Client Name: Tokyo Electron Device Limited; Region: Japan;

AIC decided to implement a new technology infrastructure that would support the introduction of a new range of business services with a vision to fundamentally enhance both NCB's office and channel operations as well as make a bold statement to the market that the image of the bank had been restored.

Industry: Financial Services; Solution Area: Systems & Network Management; Database Management; Financial Solutions; Client Name: National Commercial Bank of Jamaica; Region: Caribbean;

More and more organizations are seeking advanced uses of their investment on the Web facilities. In line with this new trend, Asahi Breweries, Ltd., one of Japan's leading beer makes, deployed its one-to-one Web marketing system that was built with Fujitsu's Symfoware family of business intelligence products including Symfoware Navigator and Symfoware Parallel Mining Server, together with the Web server management system, Systemwalker WebMGR. The main focus of this system is to establish and maintain direct communications with consumers by utilizing the analysis of questionnaire results and visitors' clickstreams collected through the ClubDRY membership site.

Industry: Food & Beverage; Solution Area: e-Business/e-Commerce; Client Name: Asahi Breweries, Ltd.; Region: Japan;

The Bureau of Internal Revenue (BIR) seeks to collect taxes efficiently and effectively and at the least cost to the government. To achieve this mission, the BIR has decided to do away with traditional paper-based tax filing and payment processing and adopt a more efficient electronic business model as an alternative tool.

Industry: Government; Solution Area: e-Business/e-Commerce; Client Name: Bureau of Internal Revenue ; Region: Philippines;

Industry: Financial Services; Solution Area: e-Business/e-Commerce; Client Name: UnionBank; Region: Philippines;

Since its debut in the Japanese business world as the leading edge query building tool in 1996, Fujitsu Symfoware Navigator has been hailed as the most intuitive, business user empowerment tool for information extraction and delivery. Hundreds of companies have successfully implemented their business information delivery systems using Symfoware Navigator including the following:

Industry: Manufacturing; Solution Area: e-Business/e-Commerce; Client Name: Fuji Film Co., Ltd.; Region: Japan;

The Korean Association of Bookstores a consortium of 22 major bookstores in Korea, setup central operations to support their franchised bookstores. The office is responsible for coordinating logistics, ensuring system integration and facilitating systematic operation of franchised bookstores. A scalable business model and integration of offline and online business resources allow the consortium to aim for doubling the number of franchised stores to 50 while continuously providing a uniform product line throughout the stores.

Industry: Retail/Wholesale; Solution Area: e-Business/e-Commerce; Region: Korea;

Lexmark is one of the leading developers and manufacturers of printing solutions in Europe and North America. With headquarters in Lexington, Kentucky, Lexmark International, Inc. has positive growth prospects in the Asia-Pacific region. The explosion of color printing in the corporate arena with the impact of the Internet as a vehicle for business has increased the prospects of printing needs in this culturally diverse region.

Industry: Manufacturing; Solution Area: e-Business/e-Commerce; Client Name: Lexmark; Region: Philippines;

Creation of a One-Stop-Shop web shopping site, based on the high availability and future scalability of Linux on PRIMERGY

Industry: Retail/Wholesale; Solution Area: e-Business/e-Commerce; Client Name: Maruzen Co., Ltd; Region: Japan;

Mitsui Oil and Gas employed Fujitsu Interstage Integration Manager to restructure mission-critical systems and create a streamlined environment that could adapt to its changing business environment.

Industry: Energy & Utilities; Solution Area: e-Business/e-Commerce; Region: Japan;

Systemwalker supports stable operation of new "LINKS" system constructed to reform manufacturing.

Industry: Automotive; Solution Area: e-Business/e-Commerce; Client Name: Nissan Motor Co., Ltd.; Region: Japan;

"Fujitsu PRIMERGY TX200 S3 servers were chosen because it can fully satisfy our requirements on reliability, performance, expandability, quality, professional benchmark results, testimony, manufacturing location and repair and maintenance services." Web Development Team, One Media Group.

Industry: Media & Communications; Solution Area: e-Business/e-Commerce; Client Name: One Media Group; Region: Hong Kong;

Systemwalker WebMGR's service level monitoring and log analysis capabilities lead to dramatic performance improvements

Industry: Automotive; Solution Area: e-Business/e-Commerce; Client Name: Toyota Motor Corporation; Region: Japan;

This case study analyses Toray Engineering's experience with Fujitsu. By introducing a PRIMEQUEST 520 and 580 server based system, Toray Engineering successfully halved their SAP processing times.

Industry: Electronics; Solution Area: Enterprise Resource Planning; Region: Japan;

Electronic scoreboard and video display manufacturer gains a competitive advantage with glovia.com by reducing engineering-to-manufacturing cycle times.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Client Name: Daktronics; Region: United States;

One of the largest privately held baggage handling systems manufacturers in the United States, G&T Conveyor looks to Glovia to resolve their issues with multiple legacy systems, poor cycle times, and limited scalability.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Radio Frequency Company migrated to the current version of Glovia to take advantage of automated cost control process, project accounting, project resource planning and enhanced visibility for budget analysis.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: Canada; United States;

An integrated supplier to the automotive industry in North America and one of the world’s leading developers and producers of innovative audio, digital and other electronic products for consumer, business and industrial use selected Glovia ERP as their single enterprise solution, with the company migrating to the current version of Glovia ERP, replacing legacy systems. The current Glovia ERP version has automated many of their critical business processes, improved navigation of the system, and provided important operational information in real-time.

Industry: Automotive; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

A principal supplier of fuel systems, electronic controls and HVAC products to Honda, Keihin Corporation used gloiva.com to integrate its three North American manufacturing plants, reduce inventory levels and decrease personnel costs.

Industry: Transportation & Travel; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia runs multiple manufacturing plants in the UK and Ireland for this leading provider of fiber optic transmission systems as well as voice and data switches.

Industry: Telecommunications; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

"We'll be able to respond globally as a company, so that everyone who has contact with a customer will be able to pull up current and historical data instantly. They'll also have direct access to any notes made by the field sales people. It's all about personal service and responsiveness - and that's what gives us a competitive edge." David Madanski, Systems and Programming Manager, Beiersdorf-Jobst.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia's unmatched projects capabilities and enterprise-wide visibility helps this world class manufacturer of electronic scoreboards and large-screen / programmable video displays to keep customer promises and cut costs.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia helps TRB, an automotive supplier of everything from steering and airbag systems to switches and key cylinders, keep its product lines running smoothly

Industry: Automotive; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia substantially reduced the time-to-market for new products for the premiere provider of high performance storage systems for networking, digital, broadcast, and data-storage environments.

Industry: Electronics; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

See how Glovia creates an accurate, real-time view of this leading manufacturer of plastic and rubber components.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia simplifies purchasing and production for this manufacturer of customized vending machines.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia provided an integrated, global solution for the world's leading provider of advanced Pre-Placement manufacturing solutions for the electronics circuit board assembly and semiconductor industries.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

A principal supplier of fuel systems, electronic controls and HVAC products to Honda, Keihin Corporation used gloiva.com to integrate its three North American manufacturing plants, reduce inventory levels and decrease personnel costs.

Industry: Automotive; Solution Area: Enterprise Resource Planning; Client Name: Keihin Corporation; Region: United States; Canada;

Munters Americas eBusiness Order Management initiative saves time, improves order accuracy and visibility, and enhances customer experience.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia helped the world's second largest producer of ball and roller bearings trim nearly $8 million in excess inventory.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Oil States' recent migration to the current version of our software improves operational visibility and supply chain management through minimizing customizations and standardizing system use.

Industry: Energy & Utilities; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

glovia.com helps Portola Packaging, a leading producer of tamper-evident plastic closures and containers, cut inventory and costs in half.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Client Name: Portola Packaging; Region: North America;

Glovia's extended ERP solution provides a real-time framework for improved financials, inventories, information flow, and customer service at one of the world's largest designers, manufacturers, and marketers of tamper-evident plastic closures and containers.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Stahl Specialty, the largest permanent mold aluminum foundry in the world, dramatically improved their enterprise-wide visibility and control with glovia.com.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Client Name: Stahl Specialty Company; Region: United States;

Glovia substantially reduced the time-to-market for new products for the premiere provider of high performance storage systems for networking, digital, broadcast, and data-storage environments.

Industry: Electronics; Solution Area: Enterprise Resource Planning; Client Name: Trimm Technologies (now JMR); Region: United States;

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: Bank of Spain; Region: Spain;

"Seeing is believing"
It is one thing to promote a smooth approach to systems downsizing but quite another to convince a customer it will work. Especially one used to risk management like a credit company. But that is what Computer Business Company Limited, a major supplier of credit solutions, did with help from Fujitsu's Platform Solution Center.
Successful validation testing under actual environmental conditions, using the proposed PRIMERGY and ETERNUS equipment and specific tools, successfully convinced the clients that system downsizing was indeed possible and practical.

Industry: Financial Services; Diversified Services; Solution Area: Financial Solutions; Client Name: Computer Business Company Limited; Region: Japan;

The Nuremberg-based data center of Rechenzentrale Bayerischer Genossenschaften eG (rgb) for Bavarian people's and cooperative banks has significantly expanded its capacity in the UNIX arena and installed two high-end PRIMEPOWER 2000 servers to support their growing computing demands.

Industry: Diversified Services; Solution Area: Financial Solutions; Client Name: Rechenzentrale Bayerischer Genossenschaften eG (rbg) ; Region: Germany;

Integrated management of large-scale network systems encompassing everything from mainframes to banking terminals

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: The Hokuriku Bank, Ltd.; Region: Japan;

An online transaction system for government bonds must be extremely safe and must be able to process large amounts of data at high-speed. Yensai.com Co., Ltd, a securities company that provides Japan's first government bond online transaction multi-dealer system, adopted Symfoware Server Enterprise Extended Edition with Symfoware Server Parallel Cluster option for its core database, combining high-speed processing with a high level of safety.

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: Yensai.com Securites Co., Ltd; Region: Japan;

Fujitsu España Services. S.A, is presenting to the Bank of Spain to assist in the implementation of the Master Plan for adoption of XBRL™ within its organization is based on the development of XBRL™ infrastructure services, developed in both .Net and in Java technology.

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: Bank of Spain; Region: United Kingdom;

Fujitsu’s track record and customer references in the self-service sector persuaded “la Caixa” to sign a three-year alliance with Fujitsu for integrated support and management of the ATM network.

Industry: Financial Services; Solution Area: Financial Solutions; Client Name: la Caixa; Region: United Kingdom;

AIC decided to implement a new technology infrastructure that would support the introduction of a new range of business services with a vision to fundamentally enhance both NCB's office and channel operations as well as make a bold statement to the market that the image of the bank had been restored.

Industry: Financial Services; Solution Area: Systems & Network Management; Database Management; Financial Solutions; Client Name: National Commercial Bank of Jamaica; Region: Caribbean;

This case study analyses Toray Engineering's experience with Fujitsu. By introducing a PRIMEQUEST 520 and 580 server based system, Toray Engineering successfully halved their SAP processing times.

Industry: Electronics; Solution Area: Enterprise Resource Planning; Region: Japan;

Electronic scoreboard and video display manufacturer gains a competitive advantage with glovia.com by reducing engineering-to-manufacturing cycle times.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Client Name: Daktronics; Region: United States;

One of the largest privately held baggage handling systems manufacturers in the United States, G&T Conveyor looks to Glovia to resolve their issues with multiple legacy systems, poor cycle times, and limited scalability.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Radio Frequency Company migrated to the current version of Glovia to take advantage of automated cost control process, project accounting, project resource planning and enhanced visibility for budget analysis.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: Canada; United States;

An integrated supplier to the automotive industry in North America and one of the world’s leading developers and producers of innovative audio, digital and other electronic products for consumer, business and industrial use selected Glovia ERP as their single enterprise solution, with the company migrating to the current version of Glovia ERP, replacing legacy systems. The current Glovia ERP version has automated many of their critical business processes, improved navigation of the system, and provided important operational information in real-time.

Industry: Automotive; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

A principal supplier of fuel systems, electronic controls and HVAC products to Honda, Keihin Corporation used gloiva.com to integrate its three North American manufacturing plants, reduce inventory levels and decrease personnel costs.

Industry: Transportation & Travel; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia runs multiple manufacturing plants in the UK and Ireland for this leading provider of fiber optic transmission systems as well as voice and data switches.

Industry: Telecommunications; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

"We'll be able to respond globally as a company, so that everyone who has contact with a customer will be able to pull up current and historical data instantly. They'll also have direct access to any notes made by the field sales people. It's all about personal service and responsiveness - and that's what gives us a competitive edge." David Madanski, Systems and Programming Manager, Beiersdorf-Jobst.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia's unmatched projects capabilities and enterprise-wide visibility helps this world class manufacturer of electronic scoreboards and large-screen / programmable video displays to keep customer promises and cut costs.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia helps TRB, an automotive supplier of everything from steering and airbag systems to switches and key cylinders, keep its product lines running smoothly

Industry: Automotive; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia substantially reduced the time-to-market for new products for the premiere provider of high performance storage systems for networking, digital, broadcast, and data-storage environments.

Industry: Electronics; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

See how Glovia creates an accurate, real-time view of this leading manufacturer of plastic and rubber components.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia simplifies purchasing and production for this manufacturer of customized vending machines.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia provided an integrated, global solution for the world's leading provider of advanced Pre-Placement manufacturing solutions for the electronics circuit board assembly and semiconductor industries.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

A principal supplier of fuel systems, electronic controls and HVAC products to Honda, Keihin Corporation used gloiva.com to integrate its three North American manufacturing plants, reduce inventory levels and decrease personnel costs.

Industry: Automotive; Solution Area: Enterprise Resource Planning; Client Name: Keihin Corporation; Region: United States; Canada;

Munters Americas eBusiness Order Management initiative saves time, improves order accuracy and visibility, and enhances customer experience.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Glovia helped the world's second largest producer of ball and roller bearings trim nearly $8 million in excess inventory.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Oil States' recent migration to the current version of our software improves operational visibility and supply chain management through minimizing customizations and standardizing system use.

Industry: Energy & Utilities; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

glovia.com helps Portola Packaging, a leading producer of tamper-evident plastic closures and containers, cut inventory and costs in half.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Client Name: Portola Packaging; Region: North America;

Glovia's extended ERP solution provides a real-time framework for improved financials, inventories, information flow, and customer service at one of the world's largest designers, manufacturers, and marketers of tamper-evident plastic closures and containers.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

Stahl Specialty, the largest permanent mold aluminum foundry in the world, dramatically improved their enterprise-wide visibility and control with glovia.com.

Industry: Manufacturing; Solution Area: Enterprise Resource Planning; Client Name: Stahl Specialty Company; Region: United States;

Glovia substantially reduced the time-to-market for new products for the premiere provider of high performance storage systems for networking, digital, broadcast, and data-storage environments.

Industry: Electronics; Solution Area: Enterprise Resource Planning; Client Name: Trimm Technologies (now JMR); Region: United States;

Fujitsu's consultancy service has enabled us to consolidate our thinking and provided us with a sense of direction and a clear way forward - UK Department of Health

Industry: Government; Solution Area: Knowledge Management; Client Name: UK Department of Health; Region: United Kingdom;

Amdahl IT Services migrates BUPA's mission critical systems and transfers key data and skills in a critical server migration.

Industry: Healthcare; Solution Area: Legacy Migration; Client Name: BUPA; Region: United Kingdom;

Quebec's health insurance board (RAMQ), which is instrumental in the province's healthcare sector, partnered with Fujitsu Consulting to implement web services solution to bolster information exchange with various governmental agencies and healthcare facilities.

Industry: Healthcare; Insurance; Solution Area: Legacy Migration; Region: Canada; United States;

The Petroleum Registry of Alberta transforms an archaic, paper-based system to a state-of-the-art online portal, integrating more than 1,200 companies and both government departments. This implementation of Microsoft BizTalk, designed, executed and managed by Fujitsu Consulting, increases efficiencies and drives revenue for government and corporations in a multi-billion dollar industry.

Industry: Energy & Utilities; Solution Area: Legacy Migration; Client Name: Petroleum Registry of Alberta; Region: Canada;

Audio/visual giant JVC saw a market opportunity for a new VHS videocassette recorder combined with a hard disk. The goal was to allow random access playback even while recording. What solutions did Fujitsu provide for JVC's development of this marvelous device, targeted for the Japanese market?

Industry: Electronics; Solution Area: LSI Solutions; Client Name: JVC; Region: Japan;

Re-inventing Sales Methods by Building a New Sales Support System ASAHI SHOKUHIN Co., Ltd, a wholesale food distributor, has created a new sales support system in order to provide information to sales staff.

Industry: Food & Beverage; Solution Area: Marketing; Client Name: ASAHI SHOKUHIN Co., Ltd; Region: Japan;

KIRIN Beverage Corporation Web-enabled a supply and demand system that had been managed by mainframe computers. By building up an environment where multi-dimension data analysis can be performed on a Web browser, they tried to focus on implementing more flexible information exploitation. They adopted Fujitsu's "Symfoware Server Enterprise Edition (*)" to support the new system. Quick information exploitation is a great aid to analyzing results for warehouse and transportation plans, which has a significant impact on improving business logistics efficiency.

Industry: Food & Beverage; Solution Area: Marketing; Client Name: KIRIN Beverage Corporation; Region: Japan;

Ryoshoku is a major distributor of foods, beverages and luxury grocery items with over 40 million transactions a month. An early innovator, Ryoshoku developed a distribution/logistics information network. This Total Management System, (TOMAS), is a key component of the company’s competitive advantage. In 1994, Ryoshoku sought to expand into new business areas, consolidate its accounting and business systems and enhance its sophisticated distribution/logistics service. They turned to Fujitsu and Symfoware Servers to support this critical information network. The results were impressive, dramatically decreasing processing time, expanding the network and providing solid reliability and support

Industry: Food & Beverage; Solution Area: Marketing; Client Name: RYOSHOKU LIMITED; Region: Japan;

The virtual team of Fujitsu and Advantica people worked extremely well. The new email system went in smoothly and on time. The choice of Fujitsu and Microsoft Exchange is enabling staff to work productively and exchange information with ease and confidence.

Industry: Energy & Utilities; Solution Area: Microsoft Solutions; Client Name: Advantica; Region: United Kingdom;

The benefits to Inland Revenue have been enormous. Not only is there a standardised system that is reliable and easy to support and manage but there are also the foundations for future developments into workflow and better methods of working.

Industry: Government; Solution Area: Microsoft Solutions; Client Name: Inland Revenue; Region: United Kingdom;

Fujitsu's PATROL KM enables the company to monitor applications and understand how they behave without the need for specialists. This means that first level support staff can explain an issue to a customer, no application-specific expertise is required.

Industry: Energy & Utilities; Solution Area: Microsoft Solutions; Client Name: Logica; Region: United Kingdom;

'Part of the team' is the way that Abbey National sums up the Amdahl contribution to the implementation of the Milton Keynes network and the subsequent upgrade and maintenance contracts.

Industry: Financial Services; Solution Area: Optical Transport; Client Name: Abbey National ; Region: United Kingdom;

Arnott's began its relationship with Fujitsu in 2002 as part of its drive to cut IT costs through outsourcing. The success of that arrangement meant Arnott’s soon deepened its partnership with Fujitsu to help fulfil other technology goals, including rolling out a new SAP enterprise resource planning system and customer relationship management and business-to-business platforms.

Industry: Food & Beverage; Solution Area: Outsourcing Solutions; Client Name: Arnott's; Region: Australasia;

Australian courts are under relentless pressure to achieve predictable court schedules and reliable operations in the face of escalating case numbers.

Industry: Government; Solution Area: Outsourcing Solutions; Client Name: Fujitsu vs Mission Critical System Failure; Region: Australia;

For BMI, delivery of continuous service improvement is underpinned by Fujitsu's approach to asset management and strategic planning. Fujitsu is bringing a commercial approach to managing IT and this involves much more use of metrics. They have introduced cost transparency and formal processes where none existed before

Industry: Retail/Wholesale; Solution Area: Outsourcing Solutions; Client Name: BMI British Midland; Region: United Kingdom;

Fujitsu worked with the council to develop an ongoing IS strategy advising on the need for integration, security and authentication. As a result, the council adopted e-gif (Government Interchange Format). A crucial element of this strategy was the gradual integration of back and front office systems to enable customer Service Points to deal with a wider range of queries and transactions.

Solution Area: Outsourcing Solutions; Application Development; Client Name: The Highland Council; Region: United Kingdom;

WHSmith decided to outsource the management of its IT infrastructure, so it could concentrate its resources on developing its core business areas, rather than the technology and processes used to support them. Having conducted an extensive evaluation, WHSmith awarded the multi-year outsourcing contract, worth over £50 million, to Fujitsu in 2000.

Solution Area: Outsourcing Solutions; Client Name: WHSmith; Region: United Kingdom;

Ready access to accurate and up-to-date information is a ‘must have’ for the sustainable planning and management of diverse communities, industries and natural resources.

Industry: Government; Solution Area: Outsourcing Solutions; Client Name: Primary Industries and Resources South Australia ; Region: Australia;

To cater for the needs of a small number of rural Post Office branches that are only open for a few hours each week, Fujitsu designed a unique mobile counter terminal, as well as a trolley-based terminal for use by sub postmasters who work from their own homes.

Solution Area: Outsourcing Solutions; Wireless Solutions; Client Name: Post Office ; Region: United Kingdom;

Allianz’s extensive IT infrastructure in Germany was being managed by its subsidiary, IT service provider Allianz Shared Infrastructure Services GmbH (ASIC). However, ASIC wanted to standardise, consolidate and streamline operations by forging a long term strategic partnership with an external vendor for the supply, installation, support and maintenance of Allianz’s desktop, network and telecommunication services in Germany.

Industry: Financial Services; Solution Area: Outsourcing Solutions; Client Name: Allianz Shared Infrastructure Services GmbH; Region: Germany;

Fujitsu suggested that The Moray Council adopt a benefits realisation approach to the deployment of Glow, so that its implementation plan was developed from the users' perspective and not treated as a purely technical challenge.

Industry: Government; Solution Area: Outsourcing Solutions; Client Name: The Moray Council; Region: United Kingdom;

As a company, Caltex has strived to build relationships with its customers and strive to understand their needs. This means providing not only fuels and other energy products but also food, beverages and other everyday supplies and services.

Industry: Energy & Utilities; Solution Area: Retail Solutions; Client Name: Caltex; Region: Philippines;

Staples selected GlobalSTORE, a complete retail software solution from Fujitsu Services. The solution was chosen based upon the significant operational performance enhancements it could offer the retailer, as well as the extra functionality it would provide. In addition, the system would provide a flexible platform to support the development of the Staples business.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Staples, inc; Region: United Kingdom;

Fujitsu Services worked in partnership with MICROS and Whitbread to deliver a solution that has set a new standard in food service automation. Fujitsu was awarded the contract to implement and support B-Pad, a hand-held terminal, running Mobile MICROS software.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: TGI Friday’s; Region: United Kingdom;

TeamPos 2000 was implemented, a powerful and flexible point-of-service system, TeamPoS 2000 could be configured to meet the specific requirements of The Body Shop business now, as well as offering an adaptable platform to support its future growth and development objectives.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: The Body Shop International; Region: United Kingdom;

PRIMERGY Linux based Wireless Mobile Terminal System revolutionizes ordering and inventory at 346 Daiei Group stores
New system enables ordering and inventory checks to be completed in-store, significantly improving the timeliness and accuracy of stock availability and increasing store business.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Daiei Incorporated; Region: Japan;

Following a rigorous search in the fall of 2002 that included a review of business, technical and application requirements for a new chain-wide point-of-sale (POS) system, Liz Claiborne Inc. deemed Frisco, Texas-based Fujitsu Transaction Solutions Inc. as the best fit for its then 300-plus retail stores.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Liz Claiborne; Region: United States;

When Fuji Xerox Co. Ltd. of Japan introduced its Xerox business machines to the Philippines in 1965, the country was the first in Asia to ever market plain paper copiers. The growth of Fuji Xerox Philippines (FXP), the exclusive distributor of Xerox business machines in the country, since then has become astronomical, having the largest sales and market coverage and the largest service network in the industry.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Fuji Xerox ; Region: Philippines;

While everyone is involved with the millennium bug and the revelries to welcome the 21st century - KFC, the fast-food restaurant which known as "the chicken expert", embraced the open source mantra during the last quarter of 1999.

Industry: Food & Beverage; Solution Area: Retail Solutions; Client Name: Kentucky Fried Chicken; Region: Philippines;

"Only TeamPoS was able to meet our needs." - Kim Chang Bo, Manager, Computer Services, Lotte Department Store, Pusan Branch -

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Lotte Department; Region: Korea;

Louis Delhaize chose Fujitsu because of its extensive retail capability and experience and knowledge of its business. Fujitsu has more than 40 years experience in the retail world and mission-critical systems’ implementation.

Industry: Food & Beverage; Solution Area: Retail Solutions; Region: Belgium;

"By focusing on every customer, our supermarkets have boosted their already close local presence." - Yuji Ajima, General Director of Maruto Supermarkets, Fukushima Japan -

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Maruto Supermarkets; Region: Japan;

McDonald's, as the world's leading food service retailer, serves some of the world's favorite foods - World Famous French Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin - in its more than 30,000 restaurants in 118 countries, serving 46 million customers each day.

Industry: Food & Beverage; Solution Area: Retail Solutions; Client Name: McDonald's Philippines; Region: Philippines;

"Why did our store decide on TeamPoS? Because we knew we could depend on Fujitsu." -K.L. Choi, Deputy General Manager-

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Client Name: Mei Long Zhen Isetan Department Store; Region: China;

On May 29, 2003, Robinson’s Convenience Stores, Inc. opened its 54th Mini-Stop store in España. This latest development came a long way from its first Mini-Stop opened at the MRT Central Station in December 2000. Its number of stores climbed up since then to become a unique combo store, combining fast food with grocery products. This is indeed a breakthrough in the competitive convenience store retail scene.

Industry: Retail/Wholesale; Solution Area: Retail Solutions; Clie